Recruitment Agencies – Frequently Asked Questions

National Recruitment Federation

National Recruitment Federation

Q. Will I definitely get a response to my CV when I send it into a Recruitment Agency?

A. It is good business practice for an agency to respond to all CV’s they receive. However, given the vast volume of CV’s received by some agencies and shortage of time, we recommend that job-seekers should follow up themselves if they have not received an acknowledgement.

Q. Will I be interviewed by the agency?
A. If the agency feels that your skills/experience are suited to particular positions available then you should be called for interview.

Q. How should I treat the interview with the agency?
A. Job-seekers should treat the interview with the agency as their first interview as the agency will shortlist candidates to be put forward to employers for interview based on their CV and interview with the agency.

 

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Q. Will I be told in advance to whom the agency will send my CV?
A. Unless you’ve instructed the agency otherwise, the agency is required by law to seek job-seekers permission prior to sending their CV to an employer. (For further information on your rights see www.dataprotection.ie).

Q. Will my references be checked?
A. Usually it will be the employer that checks references however, some agencies may do so on behalf of the employer. Either way they are obliged to seek the candidates permission first.

Q. Can I only register with one agency at any time?
A. No. Candidates may register with as many agencies as they wish. Indeed as there are no charges to candidates it is recommended that job-seekers register with several appropriate agencies.

Q. Do all agencies provide the same service?
A. No. While all agencies seek to find people jobs, some agencies deal with specific sectors, (eg Office/Secretarial, Hotel/Catering etc), while others are generalists agencies and operate on a localised basis (i.e. finding local jobs for people).

Q. Can I increase my chances by applying for the same job with two different agencies?
A. No. In fat you can decrease your chances as employers may see this as an error on your part (CV arriving twice) or it could lead to disputes between employer and the agencies. To avoid this problem NRF agencies are obliged to check with you if you have already applied for a job for which they believe you are suitable.

Q. Can I expect a response/feedback about my interview with a potential employer?
A. Good business practice indicates that you should receive feedback however, it is dependent on the agency receiving feedback from the employer.

Q I want to make a complaint about an agency. What should I do?

Either contact the MD of the agency or if it is a serious complain outside for the NRF code of conduct, contact the director@nrf.ie

(Courtesy of the National Recruitment Federation)

For more information on job searching and guidance on job searching contact:

Mairead Griffin, Career Coach, Career Mentors, http://www.careermentors.ie or mairead@careermentors.ie
Phone 01-2160880

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